Covid 19

Coronavirus travel advice for campers

Thinking of going Glamping this summer? In the era of coronavirus (COVID-19) it's important to plan your holiday accordingly and consider your safety before you book a trip. To help you find the information you need, Cool Camping has put together this comprehensive travel advice for glampers, so that you can plan with confidence and return to the world of Glamping as soon as you're confident to do so.

Our absolute priority at Cae Nant Glamping is the health of our guests, ourselves and society as a whole. It’s important that we all work together to keep everyone safe and well.

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Coronavirus Booking Guarantee

  • A low deposit of 30% to secure your booking

  • Balance not due until 30 days before your holiday, in case of late changes to Coronavirus guidance

  • Complete flexibility to move bookings up to the end of 2021 in the event of Coronavirus restrictions

  • Due to low deposit and late balance payment, no refunds are offered

For full terms and conditions, see Coronavirus Booking Guarantee

If you cannot take the holiday you planned, then you will need to contact us in order to rearrange your booking. Our contact details are provided in your booking confirmation email, in your Touchstay guide and on our website. If you booked with Cool Camping’s Coronavirus Booking Guarantee you will be able to re-book your stay up until the end of 2021. If you booked directly through the website, you should check our cancellation terms under which you booked (these will be displayed in your booking confirmation email) and discuss your arrangements with us directly. We always recommend that you have comprehensive travel insurance for any holiday you take. We recommend you take out a policy which covers you in the event of cancellation, even if you book a holiday with Cool Camping’s Coronavirus Booking Guarantee. This will provide extra cover in circumstances where you have to cancel due to reasons not related to Coronavirus too. Please contact your insurer directly if you have questions about what they cover.

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